In order to offer the best possible Avid support, we get trained every year by Avid. 

We’re happy to announce that Marc just refreshed Avid Pro Tools ACSR (Avid Certified Service Representative) after concluding the PT400 ACSR training and exam. Our Pro Tools instructor Alex is certified as Pro Tools 300-level Expert, S6 Expert, Pro Tools ACSR and now refreshed S6 ACSR as well.

So if you have questions, we have Avid-certified answers.