1. Don’t panic.

2. We have Avid-trained support staff with 20 years of Pro Tools experience, capable and willing to solve your problem. Phone 055 280 50 62. Normal hourly rates apply. Priority support with guaranteed response time is subject to a service contract. Call for details.

3. Below the most important links to help yourself. Keep this page open when you call us.


Pro Tools 11 System Requirements

Pro Tools HD 11

Pro Tools 11

Pro Tools 10 System Requirements

Pro Tools HD 10

Pro Tools 10


Pro Tools & Media Composer Co-Install Information


Activation Card

Instructions how to configure iLok and Avid accounts and authorize Pro Tools:


Pro Tools Preferences and Database Trasher for Mac

Pro Tools 11 & 12
PT Prefs 1.6.12

Pro Tools 10
ProTools Pref and Database Helper 2.5

Pro Tools 7 through 9
ProTools Pref and Database Helper 2.3


Trasher – Preference And Database Tool For Windows 

Pro Tools 10 & 11

Pro Tools 8.04 through 9

Pro Tools 8.01 and earlier
TRASHER 8.01 and earlier


PluginUpdate for Mac